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Survey Basics for Customer Feedback

Survey Basics for Customer Feedback

Time: 12:30 p.m. to 1:00 p.m.
Location: Webinar
Description: Mark Cannella presents this session to get you thinking about the type of questions to ask potential customers and existing customers. We will take a look at online survey programs that can be used.

To join the session, use the following link:

Newcomers to online learning are welcome. Please log on 15 minutes early to check that your system will run Blackboard Collaborate:

-Go to
-Click on 'First Time Users', click on #1 View iinformation for first time users for 'Blackboard Collaborate Web conferencing'
-Follow the directions under STEP 1
-Enter the 'v12.5 Configuration Room' under STEP 2
-If you haven't used Blackboard Collaborate before, watch the 'Online Orientation' video at STEP 3

If you require accommodations to participate in this program, please contact Mark Cannella at 802-223-2389 or 1-866-860-1382, by November 26, 2013 so we may assist you.