Mid-April to December, 20 to 40 hrs/wk

ABOUT THE POSITION

Farmstand and Café Crew members work primarily in the farmstand and will be trained to work in the Hello Café as needed. In this customer-facing service role, you must be able to work efficiently and skillfully under pressure. The ideal candidate for this position will have a service-minded attitude, a friendly demeanor, and a strong interest in food, cooking, and local, organic agriculture.

RESPONSIBILITIES

General duties include:

• Greeting guests and making them feel welcome
• Helping locate items for guests
• Assist guests with navigating online sign ups
• Answering questions about the products we sell, our growing practices, CSA, education programs, and farm policies. Directing guests to other departments or administrative staff to get their questions answered in a timely manner.
• Ringing up guests, processing payments, and filing CSA paperwork.
• Following safety protocols
• Maintaining a clean and presentable workspace
• Work as a team

Farmstand duties include:

• Setting up, breaking down, and restocking produce displays
• Receiving and stocking merchandise
• Moving large amounts of produce from building to building
• Culling & investigating to ensure we have top quality produce
• Assisting guests with CSA signups. Setting up and adding value to CSA Cards, with the help of Leads and Farm Retail Manager.
• Answering the phone, distributing messages, transferring calls, checking messages

Hello Café duties include:

• Providing exceptional service to our guests and making a genuine connection
• Preparing hot and cold coffee and espresso drinks, teas and lemonades
• Stay calm under pressure
• Basic Barista flow; find grind, pull a shot accurately, steam milk properly
• Be knowledgeable on our baked goods, serve them as needed
• Communicating with the Farm Kitchen to keep baked goods stocked
• Stocking and keeping track of inventory

QUALIFICATIONS

Prior customer service, barista, or retail experience is a plus but not required. Applicants should be excellent communicators, possess strong attention to detail, and be able to operate a cash register, do simple math, and make change. All applicants must be able to lift 50 lbs repeatedly and be comfortable spending a full shift on their feet.

Applicants must be able to work weekends. This position is 5 days per week, one or two weekend shifts per week, and up to 40 hours/week.