About Philo Ridge Farm

Philo Ridge Farm (PRF) is a nonprofit 501(c)(3) working demonstration farm located in
Vermont’s Champlain Valley. Using innovative and ecologically sustainable practices, we
steward over 500 acres of pastureland, forests, and diversified produce gardens. We rotationally
graze heritage breed livestock and cultivate certified organic fruits, vegetables, and flowers. Our
mission is to promote organic regenerative agriculture through hands-on research, education,
and community engagement. As a nonprofit living laboratory, we provide farmers, students, and
the public with opportunities to explore sustainable farming practices. Through educational
initiatives and collaborative partnerships, we seek to deepen our understanding of food
systems, environmental stewardship, and the essential role of food and agriculture in building
resilient, healthy communities.

Position Overview

Philo Ridge Farm is seeking a warm, detail-oriented Market Team Member to support our Hospitality
program by delivering exceptional customer service and high-quality food and beverages. This role
includes setting up and maintaining the deli, market floor, dining area, and coffee counter, as well as
preparing and serving espresso drinks, tea, and light fare. The ideal candidate is personable,
organized, and passionate about food, coffee, and creating a welcoming guest experience. Reporting
to the Market Manager or Shift Supervisor, this team member plays a key role in ensuring the
Market is clean, well-stocked, and beautifully presented at all times.

The Market Team Member position is full-time including availability for mornings, evenings,
weekends, and holidays based on business needs.

Responsibilities

● Provide warm, knowledgeable customer service by welcoming guests, sharing the Philo Ridge Farm story, and guiding them through our Market offerings
● Maintain strong knowledge of seasonal items, daily specials, and retail products to confidently answer questions and make thoughtful recommendations 
● Take and process orders for food, beverages, and retail items; operate the POS system with speed and accuracy
● Prepare espresso drinks, drip coffee, tea, and other non-alcoholic beverages according to house recipes and standards
● Set up, stock, and maintain all guest-facing areas—including the coffee bar, deli, pastry case, retail displays, and self-service stations—to ensure they are clean, organized, and visually appealing throughout the day
● Keep refrigerators, freezers, and merchandise shelves well-stocked, properly labeled, and attractively arranged
● Follow safe food handling practices and cleanliness standards in compliance with Philo Ridge Farm policies and health regulations
● Complete opening and closing checklists, support kitchen and market side work, and help ensure smooth daily operations
● Collaborate positively with fellow team members and assist across departments as needed, including participating in staff training and reporting any equipment issues

Qualifications

● Minimum 1 year of experience in a café, retail, or food service environment; barista experience strongly preferred
● Strong understanding of coffee and espresso preparation, with interest in current brewing methods and trends
● Demonstrated commitment to exceptional, attentive, and gracious customer service
● Friendly, professional, and poised with excellent communication and interpersonal skills
● Passion for or interest in regenerative agriculture and farm-to-table food systems
● Self-motivated, reliable, and punctual team player with a flexible, can-do attitude
● Comfortable working in a fast-paced, dynamic environment; able to follow instructions and maintain organization under pressure
● Willingness to support various tasks and other departments as needed
● Physically capable of standing or walking for extended periods, lifting and moving up to 50 pounds, and working in a range of indoor and outdoor conditions